Shipping & Delivery

Local Delivery

Our expert team handles all deliveries, which may include the J&S team or a trusted moving partner. Delivery rates are based on distance. The delivery team will bring the item into your home and set it up. Please note: we do not remove or dispose of old furniture, nor do we connect any electrical equipment.

Before ordering, ensure your hallways, elevators, or entry points can accommodate the item. If the piece doesn’t fit, additional delivery fees and re-fitment charges may apply.

If you need alternative delivery options, contact us—we’ll work with you to find the best solution.

Shipping

We offer worldwide shipping through various carriers and freight forwarders, ensuring competitive rates. If you’d like to ship outside of Canada or have other questions, feel free to reach out.

J&S is not responsible for additional shipping costs, including but not limited to; duties, taxes, brokerage fees, import fees, etc.

Damage During Shipping

We take great care in packing and crating your furniture to ensure the best unboxing experience and product care. However, accidents can occasionally occur during the transportation of large, heavy items.

As per our warranty, please inspect your purchase immediately upon delivery. Any visible freight damage must be noted on the freight bill before accepting the order. Concealed damage claims must be filed within 5 days of receiving the shipment and must include photos of the damage.

Be sure to keep all paperwork, packaging materials, and photographs. Contact us immediately to initiate a warranty claim.

contact@jsreclaimedwood.com
 778-317-3027